Artificial intelligence-powered chatbots are getting pretty good at diagnosing some diseases, but how do chatbots do when the questions are less black-and-white? For example, how long before surgery should a patient stop taking prescribed blood thinners? Should a patient’s treatment protocol change if they’ve had adverse reactions to similar drugs in the past? These sorts of questions don’t have a textbook right or wrong answer—it’s up to physicians to use their judgment.
Jonathan H. Chen, MD, PhD, assistant professor of medicine, and a team of researchers are exploring whether chatbots, a type of large language model, or LLM, can effectively answer such nuanced questions and whether physicians supported by chatbots perform better.
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